2024 Ford Escape
This year drew an ordinary 80 complaints for a Ford Escape — the model's median is 1,198. What they were about is the unusual part: 42.5% of them mention multiple, against 13.5% across the other years of this generation.
Generation 4 of the Ford Escape, which began in 2020. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 80 |
|---|---|
| Median for this model | 1,198 |
| Involving a crash | 5 |
| Recalls | 8 |
| NHTSA crash rating | 5/5 |
| EPA combined | 30 mpg |
What the complaints were about
- multiple — 42.5% of this year's complaints, against 13.5% across the other years of this generation (3.2×). Owners wrote it as: multiple, unresolved, defect, loaner.
- remains — 35% of this year's complaints, against 14% across the other years of this generation (2.5×). Owners wrote it as: remains, shop, cannot, further.
- department — 21.3% of this year's complaints, against 8.4% across the other years of this generation (2.5×). Owners wrote it as: department, service department, interstate, code.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
I have had my car in the service department twice and continue to have the same issue. I am scheduled to have the car in the shop again on 2-19-26. For several months! After stopping and starting, my car stalls for a few seconds and then takes off. Yesterday,…
My vehicle has been stalling for several months. I have taken to the dealership multiple times and it is still not fixed. Since the last visit at the service department it has done this 5 times. Twice today. It has done this multiple times crossing the interst…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 24V440000 FORWARD COLLISION AVOIDANCE Fixed free of charge.
- 24V634000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 24V852000 EQUIPMENT Fixed free of charge.
- 24V850000 ELECTRICAL SYSTEM Fixed free of charge.
- 24V954000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V315000 BACK OVER PREVENTION Fixed free of charge.
- 25V343000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V372000 ENGINE Fixed free of charge.
How this was worked out
Every year of the Ford Escape was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2024 Ford Escape? What happened to yours?
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