2019 Ford Escape
This year drew an ordinary 571 complaints for a Ford Escape — the model's median is 1,198. What they were about is the unusual part: 28% of them mention intrusion, against 7.3% across the other years of this generation.
Last year of its generation. This Ford Escape ran from 2013 to 2019, so it had the whole run for its faults to be found and fixed. Last years are usually the most sorted of a generation.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 571 |
|---|---|
| Median for this model | 1,198 |
| Involving a crash | 24 |
| Involving a fire | 3 |
| Recalls | 3 |
| NHTSA crash rating | 5/5 |
| EPA combined | 24 mpg |
What the complaints were about
- intrusion — 28% of this year's complaints, against 7.3% across the other years of this generation (3.9×). Owners wrote it as: intrusion, coolant intrusion, intrusion engine, diagnosed coolant.
- cylinder — 26.6% of this year's complaints, against 7.9% across the other years of this generation (3.4×). Owners wrote it as: cylinder, misfire, coil, misfire cylinder.
- block — 21% of this year's complaints, against 8.2% across the other years of this generation (2.6×). Owners wrote it as: block, replacement, engine block, short.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
while the vehicle was parked, and attempting to start the vehicle, there were large clouds of white smoke coming from the front of the vehicle. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with a cracke…
Customer Satisfaction Program 21N12 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine – Short Block Replacement After Coolant Intrusion Ford put these vehicles out knowing this was an issue.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V155000 TIRES Fixed free of charge.
- 22V413000 POWER TRAIN Fixed free of charge.
- 26V011000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Ford Escape was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Ford Escape? What happened to yours?
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