2013 Ford Edge
Complaints about this year name door ajar far more often than the other years of this generation — 39% of them, about 29× the usual rate of 1.3%.
Generation 1 of the Ford Edge, which began in 2007 and ran to 2014. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 2,437 |
|---|---|
| Median for this model | 720 |
| Involving a crash | 33 |
| Involving a fire | 7 |
| Recalls | 2 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20.5 mpg |
What the complaints were about
- door — 50.6% of this year's complaints, against 3.3% across the other years of this generation (15.5×).
- ajar — 41% of this year's complaints, against 1.4% across the other years of this generation (28.7×).
- closed — 21.5% of this year's complaints, against 1.3% across the other years of this generation (17.2×). Owners wrote it as: closed, door closed, closed door, though door.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- doors — 22% of complaints, 15× usual
- closed — 20% of complaints, 16× usual
- lock — 20% of complaints, 16× usual
What owners wrote
DOOR AJAR WARNING LIGHT WILL NOT GO OFF WHEN DOOR IS CLOSED AND THE DOORS WILL NOT LOCK.
DRIVER DOOR AJAR REMAINS ON WITH DOOR CLOSED. CANNOT LOCK DOORS AND LIGHTS DRAIN BATTERY.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V002000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 14V393000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Ford Edge was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Ford Edge? What happened to yours?
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