2010 Ford Edge
This year drew an ordinary 673 complaints for a Ford Edge — the model's median is 743. What they were about is the unusual part: 31.2% of them mention takata, against 0.7% across the other years of this generation.
Generation 1 of the Ford Edge, which began in 2007 and ran to 2014. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 673 |
|---|---|
| Median for this model | 743 |
| Involving a crash | 28 |
| Involving a fire | 3 |
| Recalls | 7 |
| EPA combined | 19.5 mpg |
What the complaints were about
- takata — 31.2% of this year's complaints, against 0.7% across the other years of this generation (44.1×). Owners wrote it as: takata, takata recall, bankruptcy.
- bags — 26.7% of this year's complaints, against 7.9% across the other years of this generation (3.4×). Owners wrote it as: bags, air bags, amount time, time recall.
- airbag — 11.1% of this year's complaints, against 1.6% across the other years of this generation (6.9×). Owners wrote it as: airbag, june, airbag recall.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V712000 (FUEL SYSTEM, GASOLINE) AND 18V046000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN FORD DEALER IN DEARBORN, MI AND WAS INFORMED THAT THE PARTS…
NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD GULF FREEWAY AT…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V001000 AIR BAGS Fixed free of charge.
- 21V158000 AIR BAGS Fixed free of charge.
- 21V081000 AIR BAGS Fixed free of charge.
- 17E053000 SUSPENSION
- 18V046000 AIR BAGS Fixed free of charge.
- 16V384000 AIR BAGS Fixed free of charge.
- 15V712000 FUEL SYSTEM, GASOLINE Fixed free of charge.
How this was worked out
Every year of the Ford Edge was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Ford Edge? What happened to yours?
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