2018 Dodge Journey
This year drew an ordinary 228 complaints for a Dodge Journey — the model's median is 352. What they were about is the unusual part: 28.9% of them mention camera, against 5.3% across the model's other years.
Generation 1 of the Dodge Journey, which began in 2009. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 228 |
|---|---|
| Median for this model | 352 |
| Involving a crash | 7 |
| Involving a fire | 1 |
| Recalls | 6 |
| NHTSA crash rating | 4/5 |
| EPA combined | 19 mpg |
What the complaints were about
- camera — 28.9% of this year's complaints, against 5.3% across the model's other years (5.4×). Owners wrote it as: camera, screen, backup, backup camera.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally the rearview camera image appeared upside down or distorted. The contact received notification of NHTSA Campaign Number: 25E052 (Back Over Prevention). The…
while operating the vehicle with the cruise control activated, the cruise control failed to immediately deactivate, and the vehicle failed to decelerate while depressing the brake pedal. Additionally, while operating the vehicle, the rear-view mirror and back-…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V396000 VISIBILITY Fixed free of charge.
- 18V398000 BACK OVER PREVENTION Fixed free of charge.
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 18V523000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
- 18V524000 ELECTRICAL SYSTEM Fixed free of charge.
- 22V723000 EXTERIOR LIGHTING Fixed free of charge.
How this was worked out
Every year of the Dodge Journey was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Dodge Journey? What happened to yours?
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