2010 Dodge Journey
Complaints about this year name horn far more often than the other years of this generation — 21% of them, about 20× the usual rate of 1%.
Generation 1 of the Dodge Journey, which began in 2009. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 1,084 |
|---|---|
| Median for this model | 228 |
| Involving a crash | 18 |
| Involving a fire | 17 |
| Recalls | 3 |
| EPA combined | 19 mpg |
What the complaints were about
- key — 26.8% of this year's complaints, against 6.4% across the other years of this generation (4.2×). Owners wrote it as: key, ignition, fob, key fob.
- start — 25.9% of this year's complaints, against 9.7% across the other years of this generation (2.7×).
- electrical — 17.9% of this year's complaints, against 5.9% across the other years of this generation (3×). Owners wrote it as: electrical, electrical system, bags electrical, part needed.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- start — 26% of complaints, 3× usual
- ignition — 13% of complaints, 11× usual
- electrical system — 12% of complaints, 13× usual
What owners wrote
"TAKATA RECALL" THE ENGINE WILL NOT START AT VARIOUS TIMES. AFTER ABOUT 10 TO 20 MINUTES IT WILL START. THE CAR HORN WILL BEEP WHILE THE CAR IS TURNED OFF AND THERE IS NO KEY IN THE IGNITION. THIS ALL HAPPENS RANDOMLY. THE CAR WAS STATIONARY.
2010 DODGE JOURNEY HORN GOES OFF RANDOMLY AS I AM DRIVING DOWN ROAD OR WHEN IT IS SITTING WITHOUT KEY IN THE IGNITION. CAR ALARM WENT OFF RANDOMLY ONE TIME. THERE ARE 106,000 MILES ON IT NOW BUT IT ONLY HAD AROUND 60,000 WHEN THIS STARTED . REPLACED THE CAR BA…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 16V273000 STEERING Fixed free of charge.
- 14V373000 ELECTRICAL SYSTEM Fixed free of charge.
- 10V475000 STEERING Fixed free of charge.
How this was worked out
Every year of the Dodge Journey was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Dodge Journey? What happened to yours?
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