Model years Dodge Grand Caravan
2017 Dodge Grand Caravan
This year drew an ordinary 411 complaints for a Dodge Grand Caravan — the model's median is 469. What they were about is the unusual part: 56.4% of them mention door, against 10.7% across the other years of this generation.
Generation 1 of the Dodge Grand Caravan, which began in 2008. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 411 |
|---|---|
| Median for this model | 469 |
| Involving a crash | 6 |
| Involving a fire | 3 |
| Recalls | 3 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- door — 56.4% of this year's complaints, against 10.7% across the other years of this generation (5.3×).
- sliding — 43.3% of this year's complaints, against 6.4% across the other years of this generation (6.7×).
- open — 37.5% of this year's complaints, against 7.7% across the other years of this generation (4.9×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The rear sliding door lock actuator on the passenger stopped working. The door will not open or unlock.
DRIVERS SIDE SLIDING DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE EITHER MANUALLY, BY KEY FOB, OR INSIDE BUTTONS.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V524000 ELECTRICAL SYSTEM Fixed free of charge.
- 20V278000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
How this was worked out
Every year of the Dodge Grand Caravan was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Dodge Grand Caravan? What happened to yours?
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