Model years › Dodge Durango

2021 Dodge Durango

This year drew an ordinary 374 complaints for a Dodge Durango — the model's median is 160. What they were about is the unusual part: 12.3% of them mention local dealer, against 3.3% across the other years of this generation.

Generation 2 of the Dodge Durango, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.

NHTSA opened a defect investigation into this model year.

What the complaints were about

• local dealer — 12.3% of this year's complaints, against 3.3% across the other years of this generation (3.7×). Owners wrote it as: local dealer, detached, mph rear, prevention however.
• spoiler — 8% of this year's complaints, against 1.9% across the other years of this generation (4.3×). Owners wrote it as: spoiler, rear spoiler, passed, hatch.
• wear — 7.5% of this year's complaints, against 1.9% across the other years of this generation (4×). Owners wrote it as: wear, alignment, safe drive, worn.

Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.

What owners wrote

while driving approximately 55-60 MPH, the rear spoiler detached and struck the rear windshield. The contact pulled over and located the part. The contact received notification of NHTSA Campaign Number: 23V115000 (Structure) however, the part to do the recall…

while driving approximately 65 MPH, the rear roof spoiler detached from the vehicle. The contact was able to retrieve the spoiler from the side of the highway. The cause of the failure was not determined. The local dealer and manufacturer were notified of the…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

• 21V842000 STRUCTURE Fixed free of charge.
• 21V280000 AIR BAGS Fixed free of charge.
• 22V140000 SERVICE BRAKES, HYDRAULIC Fixed free of charge.
• 22V154000 STEERING Fixed free of charge.
• 22V284000 ENGINE AND ENGINE COOLING Fixed free of charge.
• 23V115000 STRUCTURE Fixed free of charge.
• 24V436000 BACK OVER PREVENTION Fixed free of charge.

Own a 2021 Dodge Durango? What happened to yours?

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How this was worked out

Every year of the Dodge Durango was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

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