Model years Chrysler Town AND Country
2015 Chrysler Town AND Country
This year drew an ordinary 382 complaints for a Chrysler Town AND Country — the model's median is 521. What they were about is the unusual part: 24.1% of them mention transmission, against 2.9% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 382 |
|---|---|
| Median for this model | 521 |
| Involving a crash | 15 |
| Involving a fire | 1 |
| Recalls | 4 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- transmission — 24.1% of this year's complaints, against 2.9% across the model's other years (8.2×).
- headrest — 32.5% of this year's complaints, against 12.9% across the model's other years (2.5×). Owners wrote it as: headrest, seat, plastic, exploded.
- head — 29.1% of this year's complaints, against 10.4% across the model's other years (2.8×). Owners wrote it as: head, deployed, active, rest.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
The passenger side active head restraints (AHRs) deployed unexpectedly while the van was unoccupied inside our garage. Upon investigation the metal latch bar was still in it's undeployed location (latched into the head rest) but there were visible plastic part…
Driver side active headrest deployed while driving the vehicle causing safety concern and head/neck injury and pain.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V824000 EQUIPMENT Fixed free of charge.
- 16V461000 POWER TRAIN Fixed free of charge.
- 16V044000 VISIBILITY Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
How this was worked out
Every year of the Chrysler Town AND Country was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Chrysler Town AND Country? What happened to yours?
Loading comments…