Model years Chrysler Town AND Country
2013 Chrysler Town AND Country
This year drew an ordinary 680 complaints for a Chrysler Town AND Country — the model's median is 382. What they were about is the unusual part: 16.8% of them mention part needed, against 5.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 680 |
|---|---|
| Median for this model | 382 |
| Involving a crash | 15 |
| Involving a fire | 9 |
| Recalls | 4 |
| NHTSA crash rating | 4/5 |
| EPA combined | 20 mpg |
What the complaints were about
- part needed — 16.8% of this year's complaints, against 5.3% across the model's other years (3.1×). Owners wrote it as: part needed, become available, needed unavailable, perform.
- aware issue — 12.5% of this year's complaints, against 4.7% across the model's other years (2.7×). Owners wrote it as: aware issue, vin available.
- tipm — 8.1% of this year's complaints, against 1.7% across the model's other years (4.7×). Owners wrote it as: tipm, relay, totally.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 14V234000 (VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE [VIN] WAS NOT NOTIFI…
The issue is the fuel pump relay which is internal to the total intigrated power modual or tipm. The van wouldn’t start.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V234000 ELECTRICAL SYSTEM Fixed free of charge.
- 13V291000 AIR BAGS Fixed free of charge.
- 13V283000 ELECTRICAL SYSTEM Fixed free of charge.
- 25V876000 EQUIPMENT ADAPTIVE/MOBILITY Fixed free of charge.
How this was worked out
Every year of the Chrysler Town AND Country was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Chrysler Town AND Country? What happened to yours?
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