2023 Chrysler Pacifica
This year drew an ordinary 296 complaints for a Chrysler Pacifica — the model's median is 201. What they were about is the unusual part: 10.8% of them mention pulled, against 4.2% across the other years of this generation.
Generation 1 of the Chrysler Pacifica, which began in 2017. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 296 |
|---|---|
| Median for this model | 201 |
| Involving a crash | 6 |
| Recalls | 14 |
| NHTSA crash rating | 5/5 |
| EPA combined | 21 mpg |
What the complaints were about
- pulled — 10.8% of this year's complaints, against 4.2% across the other years of this generation (2.6×). Owners wrote it as: pulled, pulled over, checking, light after.
- happened again — 6.1% of this year's complaints, against 0.8% across the other years of this generation (7.3×).
- least — 6.1% of this year's complaints, against 2.4% across the other years of this generation (2.5×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Driving at highway speed (70 mph) the vehicle repeatedly has flashed a warning : Stop Safely Vehicle Will Shut Off Soon The engine cuts power and the vehicle must be pulled over and turned off and cannot keep driving. It leads to very unsafe conditions at high…
while driving 70 MPH, the accelerator pedal failed to respond as needed. The contact pulled over and restarted the vehicle, and the failure persisted. The vehicle was driven to the dealer to be diagnosed, and failure was associated with NHTSA Campaign Number:…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 23V010000 ELECTRICAL SYSTEM Fixed free of charge.
- 23V500000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 23V753000 ELECTRICAL SYSTEM Fixed free of charge.
- 24V199000 AIR BAGS Fixed free of charge.
- 24V436000 BACK OVER PREVENTION Fixed free of charge.
- 24V793000 AIR BAGS Fixed free of charge.
- 25V388000 BACK OVER PREVENTION Fixed free of charge.
- 25V302000 AIR BAGS Fixed free of charge.
Showing 8 of 14. The rest are on NHTSA's site.
How this was worked out
Every year of the Chrysler Pacifica was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2023 Chrysler Pacifica? What happened to yours?
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