Model years Chrysler Pacifica Hybrid

2020 Chrysler Pacifica Hybrid

Complaints about this year name driving far more often than the model's other years — 64% of them, about 159× the usual rate of 0.4%.

NHTSA opened a defect investigation into this model year.

Complaints filed58
Median for this model0
Involving a crash3
Recalls1
NHTSA crash rating5/5
EPA combined30 mpg

Also unusual this year

What owners wrote

I was driving the car around 70 mph on a highway with charged batteries and a 3/4 full tank of gas when the engine shut off a red dot appeared under the check engine light and a message appeared saying charging system fault, shift to park. Before this the van…
The car has lost power while driving multiple times. It was in the shop for many months more than once regarding the issue. An error came on the screen saying “vehicle speed may be reduced” then it stopped. The most recent time. After the recall fix. I got a s…

Verbatim from NHTSA complaint filings, with identifying details removed.

Recalls for this year

Own a 2020 Chrysler Pacifica Hybrid? What happened to yours?

Loading comments…

How this was worked out

Every year of the Chrysler Pacifica Hybrid was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.

This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.

Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.

Every year of the Chrysler Pacifica Hybrid →