2018 Chrysler 300
This year drew an ordinary 152 complaints for a Chrysler 300 — the model's median is 137. What they were about is the unusual part: 50.7% of them mention screen, against 2.2% across the other years of this generation.
Generation 2 of the Chrysler 300, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 152 |
|---|---|
| Median for this model | 137 |
| Involving a crash | 6 |
| Recalls | 4 |
| NHTSA crash rating | 4/5 |
| EPA combined | 21 mpg |
What the complaints were about
- screen — 50.7% of this year's complaints, against 2.2% across the other years of this generation (23×).
- delaminated — 30.3% of this year's complaints, against 0% across the other years of this generation (151.3×). Owners wrote it as: delaminated, delaminated causing.
- navigation — 33.6% of this year's complaints, against 0.9% across the other years of this generation (36.3×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Malfunction of display LCD screen has become delaminated causing loss of hands free communication, navigation, temperature controls, & settings. LCD screen sporadically goes off & on without being able to control display causing a beeping sound as it randomly…
The LCD screen is delaminated and additionally the control of the radio, air conditioning, navigation, and other features controlled by the screen portion of the car are dysfunctional. The car will randomly beep, change air temperatures, start navigation, caus…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V280000 POWER TRAIN Fixed free of charge.
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 18V524000 ELECTRICAL SYSTEM Fixed free of charge.
- 24V198000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Chrysler 300 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Chrysler 300? What happened to yours?
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