2016 Chrysler 300
This year drew an ordinary 76 complaints for a Chrysler 300 — the model's median is 152. What they were about is the unusual part: 14.5% of them mention airbags, against 2.6% across the other years of this generation.
Generation 2 of the Chrysler 300, which began in 2011. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 76 |
|---|---|
| Median for this model | 152 |
| Involving a crash | 9 |
| Involving a fire | 1 |
| Recalls | 3 |
| NHTSA crash rating | 4/5 |
| EPA combined | 21 mpg |
What the complaints were about
- airbags — 14.5% of this year's complaints, against 2.6% across the other years of this generation (5.6×). Owners wrote it as: airbags, subsequently, make left, other vehicle.
- especially — 17.1% of this year's complaints, against 6.7% across the other years of this generation (2.6×). Owners wrote it as: especially, lock, show, address.
- make model — 13.2% of this year's complaints, against 3.8% across the other years of this generation (3.4×). Owners wrote it as: make model, filled, fumes, strong.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS A…
When gas tank is filled with more that 3/4 of a tank of gas, fumes are very strong within the vehicle and around it. This continues until the gas tank has less than 3/4 of a tank of gas. There is a recall for the evap canister on my year, make and model...but…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18E053000 POWER TRAIN Fixed free of charge.
- 18V332000 ELECTRICAL SYSTEM Fixed free of charge.
- 17V097000 POWER TRAIN Fixed free of charge.
How this was worked out
Every year of the Chrysler 300 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Chrysler 300? What happened to yours?
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