2009 Chrysler 300
This year drew an ordinary 95 complaints for a Chrysler 300 — the model's median is 152. What they were about is the unusual part: 11.6% of them mention horn, against 3.3% across the other years of this generation.
Generation 1 of the Chrysler 300, which began in 2005 and ran to 2010. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 95 |
|---|---|
| Median for this model | 152 |
| Involving a crash | 4 |
| Involving a fire | 2 |
| Recalls | 5 |
| EPA combined | 19 mpg |
What the complaints were about
- horn — 11.6% of this year's complaints, against 3.3% across the other years of this generation (3.5×). Owners wrote it as: horn, wipers, scared, got car.
- further — 8.4% of this year's complaints, against 1.6% across the other years of this generation (5.3×). Owners wrote it as: further, airbag problem, parts call, tire pressure.
- busy — 7.4% of this year's complaints, against 1.5% across the other years of this generation (5×). Owners wrote it as: busy, requested, work repairs, get fixed.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
ON FEBRUARY 10,2017 THE CAR WOULD NOT START. I GOT A CHARGE AND DROVE IT HOME. THE NEXT MORNING THE CAR STARTED. AFTER DRIVING FOR A WHILE I REALIZED MY TURN SIGNALS DIDN'T WORK. IT BEGAN RAINING AND I REALIZED THE WIPERS DIDN'T WORK. AFTER CHECKING FURTHER I…
I HAVE BEEN TRYING TO SCHEDULE AN APPOINTMENT WITH MY LOCAL DEALER, I REQUESTED A RENTAL CAR SO I COULD GET AROUND AND GET TO WORK WHILE THE REPAIRS ARE BEING MADE. I HAVE NOT GOTTEN ANYWHERE. I REQUESTED THE RENTAL AT NO CHARGE SINCE THIS ISN'T MY DOING, ITS…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V021000 AIR BAGS Fixed free of charge.
- 15V313000 AIR BAGS Fixed free of charge.
- 16V352000 AIR BAGS Fixed free of charge.
- 08V642000 TIRES
- 09V420000 WHEELS Fixed free of charge.
How this was worked out
Every year of the Chrysler 300 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2009 Chrysler 300? What happened to yours?
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