2020 Chevrolet Trax
This year drew an ordinary 94 complaints for a Chevrolet Trax — the model's median is 100. What they were about is the unusual part: 11.7% of them mention center, against 3.4% across the other years of this generation.
Generation 1 of the Chevrolet Trax, which began in 2015 and ran to 2022. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 94 |
|---|---|
| Median for this model | 100 |
| Involving a crash | 5 |
| Involving a fire | 2 |
| Recalls | 0 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
What the complaints were about
- center — 11.7% of this year's complaints, against 3.4% across the other years of this generation (3.4×). Owners wrote it as: center, shifter, contact able, item.
- goes — 7.4% of this year's complaints, against 1% across the other years of this generation (7.4×).
- covered — 7.4% of this year's complaints, against 2.1% across the other years of this generation (3.5×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING AT APPROXIMATELY 30 MPH, PASSENGER REACHED FOR AN ITEM IN THE CENTER CONSOLE AND INADVERTENTLY TOUCHED THE GEAR SHIFTIER. THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL WITH NO WARNING LIGHTS ILLUMINATING. THE CONTACT WAS ABLE TO BRAKE AND SHIFT BACK…
The driver information center in the cluster intermittently goes completely black or glitches while driving. It will go into all white dots, completely black out, or be garbled. You lose the ability to monitor your speed digitally and it causes issues with saf…
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Chevrolet Trax was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Chevrolet Trax? What happened to yours?
Loading comments…