2019 Chevrolet Trax
This year drew an ordinary 133 complaints for a Chevrolet Trax — the model's median is 94. What they were about is the unusual part: 18% of them mention pulled, against 7% across the other years of this generation.
Generation 1 of the Chevrolet Trax, which began in 2015 and ran to 2022. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 133 |
|---|---|
| Median for this model | 94 |
| Involving a crash | 9 |
| Involving a fire | 2 |
| Recalls | 2 |
| NHTSA crash rating | 5/5 |
| EPA combined | 27 mpg |
What the complaints were about
- pulled — 18% of this year's complaints, against 7% across the other years of this generation (2.6×). Owners wrote it as: pulled, off vehicle, hesitated, few minutes.
- tire — 9% of this year's complaints, against 3.6% across the other years of this generation (2.5×). Owners wrote it as: tire, alignment.
- good — 6% of this year's complaints, against 1.8% across the other years of this generation (3.3×). Owners wrote it as: good, bring.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
THE STEREO DISPLAY GETS HOT AND IT WANT CONNECT TO MY PHONE. MY PHONE WAS RINGING AND WHEN I PUSH ANSWER IT WOULDN'T DO ANYTHING IT KEPT RINGING LOUDER I THEN PULLED OVER AND TURNED OFF THE VEHICLE AND OPEN THE DOOR. WHEN I TURNED IT BACK ON IF CONTINUED TO DO…
I was driving and all of a sudden my touch screen went black and i couldn't turn my stereo down or off. I even pulled over, shut the car off and opened the door to cut the power and it still would not go off. It was very distracting while driving because i did…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 19V312000 SUSPENSION Fixed free of charge.
- 18V774000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Chevrolet Trax was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2019 Chevrolet Trax? What happened to yours?
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