Model years Chevrolet Silverado 2500
2020 Chevrolet Silverado 2500
This year drew an ordinary 101 complaints for a Chevrolet Silverado 2500 — the model's median is 121. What they were about is the unusual part: 13.9% of them mention damage, against 5.5% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 101 |
|---|---|
| Median for this model | 121 |
| Involving a crash | 2 |
| Involving a fire | 3 |
| Recalls | 10 |
What the complaints were about
- damage — 13.9% of this year's complaints, against 5.5% across the model's other years (2.5×). Owners wrote it as: damage, explained, declined, speak.
- under warranty — 9.9% of this year's complaints, against 2.7% across the model's other years (3.7×). Owners wrote it as: under warranty, wear, truck 2025.
- brand — 6.9% of this year's complaints, against 1.3% across the model's other years (5.2×). Owners wrote it as: brand, brand new, new truck.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Brakes are grinding and squeaking. Sometimes does not seem like it will stop. Chevrolet dealership says its a wearable part and nothing they can do. Brakes are not supposed to grind and squeal. Brakes have done this since brand new. Contacted Chevrolet about t…
Lt 275/65 r20 Tread separated from casing in one piece. Casing still holds air. Caused damage to truck bed and bumper. Pending response from gm dealership.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 20V142000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
- 21V578000 TIRES Fixed free of charge.
- 20V792000 SEAT BELTS Fixed free of charge.
- 20V446000 AIR BAGS Fixed free of charge.
- 19V814000 SEAT BELTS Fixed free of charge.
- 20V324000 STRUCTURE Fixed free of charge.
- 20V650000 POWER TRAIN Fixed free of charge.
- 24V060000 LATCHES/LOCKS/LINKAGES Fixed free of charge.
Showing 8 of 10. The rest are on NHTSA's site.
How this was worked out
Every year of the Chevrolet Silverado 2500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Chevrolet Silverado 2500? What happened to yours?
Loading comments…