Model years Chevrolet Silverado 2500
2017 Chevrolet Silverado 2500
This year drew an ordinary 178 complaints for a Chevrolet Silverado 2500 — the model's median is 115. What they were about is the unusual part: 23% of them mention hard, against 7.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 178 |
|---|---|
| Median for this model | 115 |
| Involving a crash | 15 |
| Involving a fire | 8 |
| Recalls | 5 |
| NHTSA crash rating | 4/5 |
What the complaints were about
- hard — 23% of this year's complaints, against 7.3% across the model's other years (3.1×). Owners wrote it as: hard, shifts, 2017 chevy, 1st.
- located — 6.2% of this year's complaints, against 1.3% across the model's other years (4.6×). Owners wrote it as: located, ave, chevrolet located, engine however.
- wheels — 6.7% of this year's complaints, against 2.3% across the model's other years (2.9×). Owners wrote it as: wheels, paint, driveshaft, chips.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
TRUCK DOWN AND UPSHIFTS HARD. WHEN SLOWING DOWN FOR A CAR IN FRONT OF ME, WHEN I GET BACK ON THE GAS, THE TRUCK HAS NO POWER LIKE IT CAN'T FIGURE OUT WHAT GEAR TO BE IN. MAKES A LOUD CLUNKING NOISE WITH LIGHT ACCELERATION FROM 1ST TO 2ND GEAR. THERE IS MAJOR H…
TRANSMISSION SHIFTS HARD INTO GEAR WHEN SLOWING DOWN AND EXTREMELY HARD WHEN TOWING 2,000LB EMPTY TRAILER, CURRENTLY AT DEALERSHIP TO HAVE NEW TORQUE CONVERTER AND PUMP INSTALLED. DEALERSHIP STATED NO METAL SHAVINGS IN TRANSMISSION THEY BELIEVE. WHEN ACCELERAT…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 17V567000 SEAT BELTS Fixed free of charge.
- 19V328000 ENGINE Fixed free of charge.
- 16V651000 AIR BAGS Fixed free of charge.
- 21V496000 EQUIPMENT Fixed free of charge.
- 23V047000 FUEL SYSTEM, DIESEL Fixed free of charge.
How this was worked out
Every year of the Chevrolet Silverado 2500 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Chevrolet Silverado 2500? What happened to yours?
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