2020 Chevrolet Express
This year drew an ordinary 84 complaints for a Chevrolet Express — the model's median is 59. What they were about is the unusual part: 38.1% of them mention transmission, against 5.1% across the model's other years.
| Complaints filed | 84 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 5 |
| Recalls | 1 |
What the complaints were about
- transmission — 38.1% of this year's complaints, against 5.1% across the model's other years (7.5×).
- mechanic — 20.2% of this year's complaints, against 2.1% across the model's other years (9.8×).
- needed — 22.6% of this year's complaints, against 7.2% across the model's other years (3.1×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Transmission needs to be replaced at 70k miles and I have had all scheduled service maintenance done. Vehicle jerks hard when shifting gears.
While driving this cargo van, the driver stopped in traffic to make a left hand turn. In the middle of the turn, the vehicle stalled out and would not immediately start, exposing the vehicle to nearly being hit by the oncoming traffic. When the vehicle eventua…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V115000 TIRES Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Chevrolet Express? What happened to yours?
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