2018 Chevrolet Express
This year drew an ordinary 62 complaints for a Chevrolet Express — the model's median is 59. What they were about is the unusual part: 32.3% of them mention going, against 2.8% across the model's other years.
| Complaints filed | 62 |
|---|---|
| Median for this model | 59 |
| Involving a fire | 5 |
| Recalls | 6 |
What the complaints were about
- going — 32.3% of this year's complaints, against 2.8% across the model's other years (11.6×).
- fail — 56.5% of this year's complaints, against 17.9% across the model's other years (3.2×). Owners wrote it as: fail, continues, during, end.
- only — 35.5% of this year's complaints, against 6.8% across the model's other years (5.2×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHILE DRIVING VARIOUS SPEEDS, THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. ALSO, WHILE DRIVING, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO PURAFOY CHEVR…
when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V655000 ELECTRICAL SYSTEM Fixed free of charge.
- 21V115000 TIRES Fixed free of charge.
- 19V428000 EQUIPMENT Fixed free of charge.
- 18V509000 TIRES Fixed free of charge.
- 19V387000 VISIBILITY Fixed free of charge.
- 18V267000 EQUIPMENT Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2018 Chevrolet Express? What happened to yours?
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