2016 Chevrolet Express
This year drew an ordinary 117 complaints for a Chevrolet Express — the model's median is 59. What they were about is the unusual part: 27.4% of them mention new, against 4.9% across the model's other years.
| Complaints filed | 117 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 2 |
| Involving a fire | 14 |
| Recalls | 6 |
What the complaints were about
- new — 27.4% of this year's complaints, against 4.9% across the model's other years (5.5×).
- later — 23.9% of this year's complaints, against 3.4% across the model's other years (7.1×).
- more — 19.7% of this year's complaints, against 2.8% across the model's other years (7.1×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WATER WAS LEAKING FROM THE DRIVER'S SIDE VISOR CONNECTION. WATER ALSO LEAKED ONTO THE CONTACT AND THE FLOOR. THE INSTRUMENT PANEL WAS ALSO LEAKING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAWYER CHEVROLET (351 W BRIDGE ST, CATSKI…
UPON STARTING THE VEHICLE, THE SERVICE THEFT DETERRENT SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAYWARD MITSUBISHI (25601 MISSION BLVD, HAYWARD, CA 94544, (510) 999-5999) AND THE CONTACT WAS INFORMED THAT THE IGNITION KEY COULD BE THE CAU…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V295000 VISIBILITY Fixed free of charge.
- 18V655000 ELECTRICAL SYSTEM Fixed free of charge.
- 19V387000 VISIBILITY Fixed free of charge.
- 18V267000 EQUIPMENT Fixed free of charge.
- 16V700000 VISIBILITY Fixed free of charge.
- 16V184000 TIRES Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2016 Chevrolet Express? What happened to yours?
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