2013 Chevrolet Express
This year drew an ordinary 95 complaints for a Chevrolet Express — the model's median is 59. What they were about is the unusual part: 21.1% of them mention fluid, against 3% across the model's other years.
| Complaints filed | 95 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 4 |
| Recalls | 8 |
What the complaints were about
- fluid — 21.1% of this year's complaints, against 3% across the model's other years (7.1×). Owners wrote it as: fluid, message, time vehicle, attempting.
- start — 23.2% of this year's complaints, against 6% across the model's other years (3.9×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
WHEN ATTEMPTING TO ACTIVATE THE WINDSHIELD WIPERS DURING EXTREMELY COLD [VIN], THE WINDSHIELD WIPER FLUID FROZE AND THE WIPERS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE [VIN] WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,100…
FAULITY CONTACT IN IGNITION SWITCH AND FAULITY NEUTRAL SWITCH. VEHIVLE DOES NOT START HAVE TO HOLD AUTOMATIC SHIFTER ON COLUMN TO START. NOT MAKING CONTACT WITH IGNITION.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V267000 EQUIPMENT Fixed free of charge.
- 14V500000 FUEL SYSTEM, OTHER Fixed free of charge.
- 14V117000 AIR BAGS Fixed free of charge.
- 13V544000 EQUIPMENT Fixed free of charge.
- 13V010000 ELECTRICAL SYSTEM Fixed free of charge.
- 13V225000 FUEL SYSTEM, OTHER
- 13V001000 STEERING Fixed free of charge.
- 13V147000 ELECTRICAL SYSTEM Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2013 Chevrolet Express? What happened to yours?
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