2012 Chevrolet Express
This year drew an ordinary 146 complaints for a Chevrolet Express — the model's median is 59. What they were about is the unusual part: 21.9% of them mention than, against 1.4% across the model's other years.
| Complaints filed | 146 |
|---|---|
| Median for this model | 59 |
| Involving a crash | 20 |
| Involving a fire | 1 |
| Recalls | 6 |
What the complaints were about
- than — 21.9% of this year's complaints, against 1.4% across the model's other years (15.8×).
- chassis — 14.4% of this year's complaints, against 0% across the model's other years (71.9×).
- about — 34.2% of this year's complaints, against 6.9% across the model's other years (4.9×).
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Vehicle is upfitted as a school bus. Forward fuel tank strap failed in operation. Our company operates more than 100 of these vehicles and we experience a failure of fuel tank straps at a rate of about one vehicle per month. If the 2nd strap would also fail th…
HAVE 2 2012 CHEVY CUT AWAY VAN SCHOOL BUSES WITH THE FUEL PUMP MODULE START LEAKING. 1 LEAKED ON THE PRESSURE LINE,THE OTHER ON THE VENT LINE. BOTH BUSES HAVE LESS THAN 150000 MILES.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V267000 EQUIPMENT Fixed free of charge.
- 14V500000 FUEL SYSTEM, OTHER Fixed free of charge.
- 14V117000 AIR BAGS Fixed free of charge.
- 11V543000 AIR BAGS Fixed free of charge.
- 13V225000 FUEL SYSTEM, OTHER
- 12V112000 STEERING Fixed free of charge.
How this was worked out
Every year of the Chevrolet Express was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2012 Chevrolet Express? What happened to yours?
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