2017 Chevrolet Cruze
This year drew an ordinary 201 complaints for a Chevrolet Cruze — the model's median is 251. What they were about is the unusual part: 24.9% of them mention cylinder, against 6.4% across the model's other years.
Generation 2 of the Chevrolet Cruze, which began in 2016. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 201 |
|---|---|
| Median for this model | 251 |
| Involving a crash | 8 |
| Involving a fire | 6 |
| Recalls | 2 |
| NHTSA crash rating | 4/5 |
| EPA combined | 32.5 mpg |
What the complaints were about
- cylinder — 24.9% of this year's complaints, against 6.4% across the model's other years (3.9×). Owners wrote it as: cylinder, piston, slave, manual.
- cracked — 8.5% of this year's complaints, against 2.8% across the model's other years (3.1×). Owners wrote it as: cracked, third, cracked pistons.
- slow — 8.5% of this year's complaints, against 2.9% across the model's other years (2.9×). Owners wrote it as: slow, needing.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
Apparently there is a TSB from GM regarding the end for updated/replacement of parts concerning the hydraulic piping, slave cylinder and accumulator. My clutch became spongy then stuck on the floor. This happened unexpectedly (reservoir full) while driving and…
At just over 70k miles the engine began running rough. Diagnostic showed cylinder 1 pressure issues from cracked piston requiring engine replacement. This vehicle has had all recommend service since owning it.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V304000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 17V057000 SEATS Fixed free of charge.
How this was worked out
Every year of the Chevrolet Cruze was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2017 Chevrolet Cruze? What happened to yours?
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