2015 Cadillac SRX
Complaints about this year name dim far more often than the model's other years — 45% of them, about 8× the usual rate of 5.6%.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 442 |
|---|---|
| Median for this model | 168 |
| Involving a crash | 12 |
| Involving a fire | 3 |
| Recalls | 4 |
| NHTSA crash rating | 5/5 |
| EPA combined | 18.5 mpg |
What the complaints were about
- dim — 45% of this year's complaints, against 12% across the model's other years (3.7×).
- night — 52.7% of this year's complaints, against 19.5% across the model's other years (2.7×).
- very dim — 18.6% of this year's complaints, against 7.3% across the model's other years (2.5×). Owners wrote it as: very dim, headlights very, safety hazard, major safety.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- night — 53% of complaints, 5× usual
- headlights — 52% of complaints, 3× usual
- see — 33% of complaints, 3× usual
What owners wrote
THE HEADLIGHTS HAVE BECOME SO DIM THAT IT IS DIFFICULT TO SEE TO DRIVE AT NIGHT.
HEADLIGHTS ARE SO DIM I CANNOT SEE THE ROAD AT NIGHT. I TRIED TO REPLACE THE ORIGINAL BULBS WITH LED LIGHTS AND WHILE IT HELPED A LITTLE I STILL CANNOT SEE.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 14V804000 SEATS Fixed free of charge.
- 14V571000 SUSPENSION Fixed free of charge.
- 21V473000 SUSPENSION Fixed free of charge.
- 26V329000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Cadillac SRX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2015 Cadillac SRX? What happened to yours?
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