2008 Cadillac SRX
This year drew an ordinary 47 complaints for a Cadillac SRX — the model's median is 389. What they were about is the unusual part: 21.3% of them mention came, against 4.3% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 47 |
|---|---|
| Median for this model | 389 |
| Involving a crash | 6 |
| Involving a fire | 1 |
| Recalls | 0 |
| EPA combined | 16.5 mpg |
What the complaints were about
- came — 21.3% of this year's complaints, against 4.3% across the model's other years (5×).
- differential — 6.4% of this year's complaints, against 0.6% across the model's other years (10.7×).
- injury — 8.5% of this year's complaints, against 2.1% across the model's other years (4×). Owners wrote it as: injury, debris, roll, crushed.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
SERVICE AIRBAG SENSOR LIGHT CAME AND STAYS ON WHILE DRIVING, VEHICLE STALLS AND STOPS. VEHICLE STILL RUNNING BUT WILL NOT DRIVE OR REVERSE. I WAS ON A MAJOR STREET AT A LIGHT INTERSECTION AND ALMOST REAR ENDED BY OTHER VEHICLES. TOWED TO A CADILLAC DEALER AND…
WEAVING IN BETWEEN CARS WITHOUT SIGNALING, TAILGATING EVERY CAR SHE CAME BEHIND. SHE TRIED TO CUT PEOPLE OFF. SHE TIRED TO PULL IN FRONT OF PEOPLE USING NONEXISTENT LANES. SPEEDING AND VULGAR HAND GESTURES.
Verbatim from NHTSA complaint filings, with identifying details removed.
How this was worked out
Every year of the Cadillac SRX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2008 Cadillac SRX? What happened to yours?
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