2010 Audi Q5
This year drew an ordinary 99 complaints for a Audi Q5 — the model's median is 51. What they were about is the unusual part: 38.4% of them mention takata, against 0% across the model's other years.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 99 |
|---|---|
| Median for this model | 51 |
| Involving a crash | 2 |
| Recalls | 4 |
| EPA combined | 20 mpg |
What the complaints were about
- takata — 38.4% of this year's complaints, against 0% across the model's other years (191.9×).
- fuel — 28.3% of this year's complaints, against 6.3% across the model's other years (4.5×).
- bags — 21.2% of this year's complaints, against 7.7% across the model's other years (2.8×). Owners wrote it as: bags, air bags, amount time, time recall.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
What owners wrote
NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI SOUTH HAMPTON (51 MONTAUK HWY, WATER MILL, NY 11976, (631) 283-0888) WAS CONTACTED AND CONFIRMED THA…
TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE [VIN] EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL…
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 18V818000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 18V082000 AIR BAGS Fixed free of charge.
- 16V660000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 16V078000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Audi Q5 was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2010 Audi Q5? What happened to yours?
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