2020 Acura RDX
Complaints about this year name window far more often than the other years of this generation — 26% of them, about 3× the usual rate of 9.2%.
Generation 3 of the Acura RDX, which began in 2019. Everything below compares this year against the others in that generation, not against a different car wearing the same name.
NHTSA opened a defect investigation into this model year.
| Complaints filed | 339 |
|---|---|
| Median for this model | 33 |
| Involving a crash | 4 |
| Involving a fire | 1 |
| Recalls | 5 |
| NHTSA crash rating | 5/5 |
| EPA combined | 23.5 mpg |
What the complaints were about
- shattered — 42.8% of this year's complaints, against 1.4% across the other years of this generation (31.7×).
- glass — 28.9% of this year's complaints, against 2.7% across the other years of this generation (10.7×). Owners wrote it as: glass, glass shattered, rear glass, shattered glass.
- window — 27.7% of this year's complaints, against 2.7% across the other years of this generation (10.3×). Owners wrote it as: window, rear window, window shattered, back window.
Words owners used for the same problem are counted together, so a fault written four different ways is measured once. Grouped by which complaints they appear in, not by a list anyone wrote in advance.
Also unusual this year
- rear window — 17% of complaints, 5× usual
- rear windshield — 17% of complaints, 5× usual
- aware issue — 8% of complaints, 20× usual
What owners wrote
I got in my vehicle, closed the driver door and heard a loud "pop" followed by the sound of glass falling. Turned around and saw a giant hole in the middle of my rear windshield. Got out to investigate and noticed the rear window was completely shattered all t…
1/2020 and 11/2025 rear window spontaneous broke / blew up while turning car on.
Verbatim from NHTSA complaint filings, with identifying details removed.
Recalls for this year
- 21V215000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 23V158000 SEAT BELTS Fixed free of charge.
- 23V858000 FUEL SYSTEM, GASOLINE Fixed free of charge.
- 24V064000 AIR BAGS Fixed free of charge.
- 26V332000 AIR BAGS Fixed free of charge.
How this was worked out
Every year of the Acura RDX was compared against its own history rather than against other cars, which removes popularity and age from the answer — a common car draws more complaints at equal reliability, and an older one has had longer to accumulate them. A year is flagged when it drew at least 2.5× this model's median and at least 50 complaints.
This is a fault record, not a review. Nobody files a federal complaint to say the car was fine, so it shows what tends to go wrong — not whether owners liked it, and not whether it is a good car.
Source: NHTSA complaints, recalls and investigations, retrieved . Look this vehicle up directly on NHTSA's site to check anything here.
Own a 2020 Acura RDX? What happened to yours?
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